Terranea Proud
As travel resumes, Terranea Resort’s long-standing dedication to a healthy workplace culture proves more important than ever.
- CategoryEat & Drink, People, Travel
- Photographed bySiri Berting & Shane O’Donnell
Since its opening in 2009, Terranea has been dedicated to making family, work-life balance and community a top priority. By creating a unique workplace culture, leadership encourages team members to build their careers, provide for their families and pursue their dreams while creating a distinctive experience for resort guests. In this rewarding environment, associates enjoy a sense of personal value and feel Terranea Proud.
Terranea Proud begins with passion. Offering a true Californian atmosphere, Terranea provides guests a genuine yet relaxed stay. These experiences are created by associates who are passionate about the art of hospitality, which focuses on enriching the lives of others through caring, empathetic and welcoming values.
There’s equal pride in delivering an extraordinary guest experience as there is in providing a positive and robust work culture. For its efforts, Terranea has been recognized as the “Top Employer in Los Angeles County” and “Best Hospitality Company to Work For” and nationally recognized as a Great Place to Work-certified company.
At Terranea, lines of communication are open and encouraged. With personal and professional aspirations on the table, team members deserve an environment that inspires, motivates, empowers and rewards. Through cross-training courses, professional memberships and management classes, Terranea provides tools and resources to help employees expand their expertise, learn new skills and realize their career goals. To date, the property has celebrated more than 3,000 promotions and transfer opportunities as associates grow into new roles since its opening in 2009. Terranea also encourages its female leaders to join the resort’s Women In Lodging chapter, which supports growth, community and advancement within the hospitality industry.
“There is equal pride in delivering an extraordinary guest experience as there is in providing a positive and robust work culture.”
The Terranea family is proudly diverse. Though employees come from different backgrounds, they share a common thread of caring for each other and valued guests. At their core, they remain enthusiastic, ethical, respectful and compassionate.
Aligned with those values is the company’s philosophy of giving. Philanthropic investments and charitable efforts are at the heart of Terranea. As stewards of a beautiful property, the resort provides service to the local area and protects the natural habitat for future generations.
Some of Terranea’s charitable and nonprofit partnerships include Chefs to End Hunger, Midnight Mission, Marine Mammal Care Center Los Angeles, Cancer Support Community Redondo Beach, Breast Cancer Research Foundation, Palos Verdes Peninsula Land Conservancy, Children’s Hospital Los Angeles, Peninsula Education Foundation, Art To Grow On, Vistas for Children, Walk with Sally, American Red Cross Los Angeles, Palos Verdes Peninsula Chamber of Commerce, Habitat for Humanity, St. Vincent Meals on Wheels and Rainbow Services. The resort continually supports these local organizations through a variety of programs, events and ongoing projects throughout the year.
As part of the Terranea Proud mission, the company has recalled more than 600 employees to the property and will continue to offer additional laid-off employees the opportunity to return as business conditions permit. Terranea proudly continues to welcome back its associates and community with the promise of a bright future ahead.
It remains dedicated to providing world-class service while maintaining a commitment to the safety and well-being of both guests and the treasured Terranea family.
